Who we are
This Privacy Policy applies to voiceonline.com, published by the Voice Group — publisher of Voice Newspaper (English) and Awaaz (Punjabi), Canada’s largest group of Indo-Canadian publications. Our office is located at 9360 120 Street, Surrey, BC V3V 4B9, Canada. If you have any questions about this policy or how we handle your personal information, you can reach us at sales@voiceonline.com or 604-502-6100.
We are committed to protecting the privacy of everyone who visits our website, and we handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
Information we collect
We collect information in a few different ways, depending on how you use our site:
Comments. When you leave a comment on an article, we collect the content of the comment, your name and email address (if provided), and your IP address and browser user agent string, which help us detect spam.
Contact and advertising inquiries. If you contact us by email, phone, or through a form on our site — for example to inquire about advertising — we collect the information you provide, such as your name, email address, phone number, and the content of your message, so that we can respond to you.
Automatically collected information. Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser type, device type, pages viewed, and the date and time of your visit. We use this information to understand how our site is used and to keep it running securely.
Cookies
Our site uses cookies — small text files stored on your device — for a few purposes: to remember your preferences, to keep our site secure, to measure how our site is used, and to support the advertising that helps keep our journalism free to read. If you leave a comment, you may opt in to having your name, email, and website saved in a cookie so you don’t have to re-enter them next time; these cookies last about a year.
Most web browsers let you control cookies through their settings, including refusing or deleting them. Doing so may affect how some parts of our site work.
Advertising
Advertisements on our site are provided directly by our advertising partners or through third-party advertising services. These partners may use cookies or similar technology to serve ads and measure their performance. We do not sell your personal information to advertisers.
Embedded content from other websites
Articles on this site may include embedded content, such as videos, social media posts, or maps. Embedded content from another website behaves exactly as if you had visited that website directly — it may collect data about you, use cookies, and track your interaction with the embedded content, especially if you are logged in to that other service.
Who we share your information with
We do not sell your personal information. We may share it with service providers who help us operate our website (such as hosting and security providers), and we may disclose it if required by law. If you request a password reset for a website account, your IP address is included in the reset email for security purposes.
How long we keep your information
Comments and their metadata are retained indefinitely so that we can recognize and approve legitimate follow-up comments rather than holding them for moderation each time. If you register for an account on our site, the information in your profile is retained while your account is active. Contact and advertising inquiries are kept as long as needed to respond to you and for our business records.
Your rights
If you have left a comment or hold an account on our site, you can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it — except where we are required to retain it for legal, security, or administrative reasons. To make a request, contact us at sales@voiceonline.com.
How we protect your information
We use reasonable administrative and technical safeguards to protect the personal information we hold. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Children’s privacy
Our site is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The date below reflects the most recent update.
Last updated: September 2026
Contact us
Questions about this policy or your personal information can be sent to sales@voiceonline.com, or by mail to Indo-Canadian Voice Newspaper, 9360 120 Street, Surrey, BC V3V 4B9, Canada.
