9-1-1 police dispatch centre for BC RCMP Southeast District experiencing connection issues

THE 9-1-1 police dispatch centre for the BC RCMP Southeast District is currently being impacted by a telephone interruption which may affect some callers, police said in a statement on Tuesday at 4:30 p.m.

The interruption is not affecting 9-1-1 calls, which are being routed and dispatched according to priority, as per usual. The impact to the general public is with the non-emergency lines, which cannot be routed to the dispatch centre after hours, as is normally done. This may affect response times to non-emergency calls.

“This outage is temporary and we are working hard to return full service delivery as quickly as possible,” said Staff-Sgt. Kris Clark. “If you have a non-emergency call outside of normal business hours, please expect that your call may not be returned until the next business day.”

If there is an emergency, call 9-1-1.