THE City of Surrey’s Emergency Program is now using a public notification system, called Alertable, to send emergency alerts. These alerts will inform the public of potential life safety issues before or during large scale emergencies such as earthquakes, floods, severe weather and other hazards.

This free application will allow those who have signed up to receive important safety information, in a timely manner, which will help keep both themselves and others informed and up to date. Emergency notifications can be directed to the resident’s preferred method of contact, home phone, mobile phone, text message or through the smart phone app. The City encourages residents to sign up to stay aware and take the necessary actions to reduce their risks during emergencies.

“This emergency notification system allows us to strengthen our communications with the residents of Surrey as they will be able to receive direct information in the event of an emergency,” said Larry Thomas, Surrey Fire Chief. “It is strongly recommended that our residents sign up for Alertable to benefit from the real-time emergency notifications.”

The Alertable notification system is made in Canada and free for the public to use. It provides many options to receive notifications including text, email, phone, website, mobile app, social media, home smart speaker and more. Notifications are fast, reliable, and easy to see and hear which can also be personalized by type and severity. Moreover, it allows one to choose notifications for more than one location such as for your home, office, cabin, family home, friend’s home in any municipality where Alertable is being used.

For more information on how to sign up, visit: surrey.ca/emergency-notifications