AS part of Victims and Survivors of Crime Week (May 10-16), Richmond RCMP on Monday released a new video offering a behind the scenes look at the work of their Victim Services team and the vital role they play in supporting people impacted by crime and trauma.

This year’s national theme, “The Power of Collaboration,” is reflected in how police officers and Victim Services workers work side by side to ensure no individual has to face the worst day of their life alone.

“Our Victim Services Unit is one of the most important resources we have in Richmond,” said Constable Frank Bryson, Richmond RCMP. “When officers respond to a call, we’re focused on investigating the crime. But the people involved need support that goes beyond an investigation. The Victim Services team is trained to provide that emotional support and guidance, so victims aren’t left to navigate the aftermath on their own.”

The Richmond RCMP Victim Services Unit provides crime victims, witnesses, and their families, as well as anyone experiencing a traumatic event, with professional, supportive, and timely assistance to help lessen the impact of crime and trauma. Victim Services workers often meet people on the worst day of their lives, and their role begins right at the time of crisis.

What Victim Services provides:

• 24/7 crisis intervention when requested by police on scene
• Information about victims’ rights and the criminal justice system
• Help with Victim Impact Statements and information about the Crime Victim Assistance Program (CVAP)
• Court orientation, accompaniment, and updates on case status
• Safety planning and referrals to community resources, including counselling and support groups

Services are free, confidential, and available to everyone impacted by crime and trauma in Richmond, regardless of whether charges are laid. While referrals are typically made by a police officer on scene, individuals can also self-refer after a police file has been opened by contacting the Richmond RCMP Victim Services program line at 604-207-4799. For an emergency, always call 9-1-1.

“Every circumstance is unique, and every person impacted by crime or trauma deserves dignity, understanding, and a safe place to be heard,” said Eunice Tso, a Richmond RCMP Victim Services worker. “We don’t tell people what to do. Our role is to help them understand their options so they can choose what feels right for them. Being there in people’s time of need and providing comfort and guidance is really fulfilling work.”

Richmond RCMP encourages residents to watch and share the new video to help raise awareness of the supports available in their community.