WESTJET on Sunday confirmed a work stoppage is underway, preventing the airline from operating its scheduled 737 and 787 flights.

“We’re disappointed to be here, this directly impacts the travel plans of our guests, our WestJetters and the communities and businesses we serve,” said Alexis von Hoensbroech, Chief Executive Officer of the WestJet Group. “Our focus remains on staying available for the union to reach an agreement.

“We presented a proposal that would have set a new standard for cabin crew in Canada, making WestJet the only airline to offer an hourly rate covering all time before and after flights, plus a double-digit wage increase in year one among other priorities the union raised. Unfortunately, it wasn’t accepted.”

All impacted guests will be refunded or reaccommodated, as applicable.

Guests who booked directly with WestJet will receive updates via the email provided at booking. Those who booked through a travel agent or third-party platform should reach out to them directly.

For the latest information on guest travel options, visit WestJet’s Travel Advisory page. For bargaining updates, visit westjet.com/cabincrew.