CANADA Post on Wednesday issued a red delivery service alert for Metro Vancouver due to inclement weather, snow and freezing rain.

A red service alert means that Canada Post is suspending delivery for the day and not sending its delivery agents out or recalling them. Delivery will resume once conditions improve and it’s safe to do so. “The safety of our employees is our number one priority,” said Canada Post.

An alert can be issued for a particular community or an entire province, depending on the weather event.

Wednesday’s service alerts will be posted to Canada Post’s Delivery service alerts webpage, which lists all active and archived alerts and updates.

“We encourage customers to clear the ice from their walkways, stairs, and driveways, to ensure safe access to the front door for both their visitors, as well as their mail carriers, when service resumes,” said Canada Post.

If customers have questions regarding mail delivery, they can contact Canada Post’s Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).