City of Delta website wins gold at AVA Digital Awards

THE newly designed City of Delta website at has won a gold award in the government category at the AVA Digital Awards.

The AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design, and production of digital communication.

The City of Delta launched the new website, designed by Upanup Studios, on November 24, 2021, after an extensive public outreach effort that included surveys, focus groups, and workshops that helped inform the scope of work for the website redevelopment project.

Delta Mayor George V. Harvie said on Wednesday: “I am very proud of the team that made this award possible from Council’s oversight to staff’s leadership, to the consultant’s efforts. I am especially proud of our staff who worked together across every department to integrate content into new and existing channels to enhance the availability of City information. Most importantly, this award shines a light on how Delta residents are engaging with the City more as a result of the new website, helping more people in our community access important information about City programs and services more easily.”

The new City website features an expanded digital services center, extensive frequently asked questions, and updated and simplified content. Other improved website features include a responsive design that is compatible with smartphones and tablets and a more prominent Service Requests section for residents to ask questions or report issues. The new website also conforms to the Worldwide Web Consortium Web Content Accessibility Guidelines.

The website is one of the City’s key tools to communicate with Delta residents and receives close to 2 million unique page views per year.