Ottawa Police: When NOT to call 9-1-1

OTTAWA Police on Tuesday said that to celebrate National Public Safety Telecommunicators Week, April 10 to 15, they asked some of their 911 agents to share some of the more outrageous calls they’ve received while on duty:

  • A person called 911 upset that her spouse wouldn’t keep to the agreed schedule of who gets to sleep alone in the master bedroom and wanted police to intervene.
  • Another caller dialed 911 wanting the barista arrested for putting sugar in their coffee, they felt it was done maliciously.
  • A 5-year-old called upset that her 3-year-old sister wasn’t learning how to potty train properly. When asked to go get her mommy or daddy, she replied that she wasn’t allowed to go outside because daddy was mowing the lawn.

“Our agents work 24 hours a day, seven days a week, 365 days a year, and are always there when you need us,” said Communications Inspector Russell Lucas. “We can help them do their jobs by only using 911 when it’s warranted.”