KHALSA Credit Union announced this week that it has reached an impressive landmark on its digital innovation journey with the launch of a new website on the Forge Digital Banking Platform in collaboration with Central 1. With an exceptional member experience in mind, Khalsa Credit Union has been working to enhance its online user experience throughout the first half of 2020. The seamless new website will feature intuitive navigation ensuring that current and prospective members are able to find relevant information quickly. The newly debuted website on Forge is the first of several exciting enhancements from Khalsa, which will continue to showcase an evolving, member-centric experience across all digital channels.
CEO Jessie Sidhu said: “At Khalsa Credit Union we are continually looking for new ways to improve our member experience. Our redesigned website features a streamlined look and offers easy navigation to relevant information on our products and services through a fully responsive layout.”
She added: “We will continue to add new features and improve the site to best fit our members’ needs. The online banking functionality and mobile application will remain the same for now; with exciting changes planned for the future.”
“Congratulations to Khalsa Credit Union, who will continue to drive innovation through a refined digital banking experience on the Forge Digital Banking Platform,” said Mark Blucher, President and CEO of Central 1. “It’s exciting to see financial institutions thoughtfully evaluating the unique needs and expectations of their members and adapting quickly to meet and exceed them through a secure, enhanced digital user experience.”